On Thursday, a number of states across reported that their department of motor vehicles (DMV) offices experienced service disruptions.
The network that links the various agencies around the nation was having problems, according to the American Association of Motor Vehicle Administrators (AAMVA), an organization that supplies software to DMV offices across the nation.
The company said in an email that the disruption was “due to a loss in cloud connectivity.”
On Thursday, the outage occurred between roughly 9:50 a.m. and 12:30 p.m. EDT.
The AAMVA stated in its statement that “messages that support transactions of driver licenses and motor vehicle titles could not be processed during that time.” “As a result, during the outage, several motor vehicle agencies were unable to issue driver licenses and vehicle titles.”
To find the source of the outage, the company stated that it is “working internally” and with its “cloud providers.”
In a statement, the Colorado Division of Motor Vehicles advised anybody with appointments on Thursday to reschedule in light of the outage. The Colorado office reported that the outage has affected the majority of their services, with the exception of its driver’s license and permit tests.
Alexi Giannoulias, the secretary of state of Illinois, also mentioned the outage. Giannoulias stated that because the interruption “may impact operating hours or services,” residents should call before visiting a DMV office.
The New York DMV announced that it was aware of the “ongoing issues” affecting the department’s offices and online services on X, the old Twitter.
The statement stated, “We are working hard to get everything back up and running and will let you know when we do.”
Similar notices were released by the Virginia DMV informing the public that its services were not available “at all in-person locations.” After the third-party outage, the account later stated that the system is “back up and running.”
“Transactions are processing once more. The Virginia DMV stated, “We appreciate your patience while this issue was handled.
